Troubleshooting
Get help resolving issues with your Getitdone setup
Calendar
Solved
I've connected my Google Calendar but events aren't syncing properly. I've already tried reconnecting the account.
8 replies234 views1 week ago
Integrations
Open
Getting 'Authentication failed' error when trying to connect to Salesforce. I've verified my credentials are correct.
5 replies178 views2 days ago
Email
In Progress
My email automation task works for most senders but doesn't trigger for emails from certain domains.
12 replies345 views3 days ago
Tasks
Solved
The timestamps in my task execution history seem to be off by several hours. My timezone settings are correct.
7 replies189 views1 week ago
My tasks are failing with 'API rate limit exceeded' errors when connecting to Twitter. How can I optimize my tasks?
9 replies267 views4 days ago
Troubleshooting Tips
Before Posting
- Search for existing solutions - Your issue might have been solved already. Use the search function to find similar posts.
- Check our documentation - Many common issues are addressed in our documentation.
- Try basic troubleshooting - Refresh connections, clear cache, or restart your browser.
When Posting
- Be specific - Clearly describe what you're trying to do and what's not working.
- Include details - Mention your browser, operating system, and any error messages you're seeing.
- Share what you've tried - Let others know what troubleshooting steps you've already taken.
For urgent issues or if you need direct assistance, please contact our support team at tech@wilglobo.com.